Collection of private messages sent to the channel
The service now has the ability to collect private messages that users send to your channel.
Collection is carried out, similarly to other types of connection, through a bot.
Messages will be collected in the"Messages" section, in a separate dialogue for each user.
To correctly collect private messages sent to your channel by Telegram users, follow these steps for the bot that you previously created and added to the service according to theinstructions.
STEP 1: Settings in the service
Go to your bot's settings by clicking the gear icon in theSettings - Social profilessection
Click on the "Chats and channels" block
- In the "Your channels" block, expand the dropdown list and select the channels from which you will collect private messages
STEP 2: Settings in Telegram
- In the channel editing section, go toManage - Administrators
Add your bot as a channel administrator by clicking the "Add administrator" button
For correct collection of private messages and replies from the service, it is sufficient to set the following permissions:
- Click the "Save" button
You will see it in theSettings - Social profilessection.
This account cannot be edited.
Important! How to avoid collecting spam from third-party groups/channels?
Please note that your bot may be added to a third-party chat or channel without your knowledge, and spam will begin to be collected in the service, which will be counted in the statistics and, accordingly, in the final cost of the service.
After adding the Telegram bot, perform the actions specified inTHIS ARTICLE.
This will help avoid spam comments getting into the service.