Error: Message sent outside the allowed window.
Instagram returns this error in several cases:
- You are trying to reply to a message that the client sent more than 7 days ago.
According to Instagram and Facebook rules, sending a reply through a third-party app is only possible if no more than 7 days have passed since the user's last message.
This rule does not apply to replies within the social networks themselves.
This rule does not apply to replies within the social networks themselves.
- In the dialog, the latest messages sent by the client are not supported by the Instagram API (in this case you will see the label "Not supported").
To reply from the service, there must be at least one supported message in the dialog within the last 7 days.
- You are trying to reply to messages that were sent before the account was connected to the service.
According to Facebook rules, replying through third-party apps is only possible for messages that came to you after the account was connected to the service.
If the messages for which you see the error were loaded when the account was connected but were written earlier, you will only be able to reply to them in Instagram itself.
If the messages for which you see the error were loaded when the account was connected but were written earlier, you will only be able to reply to them in Instagram itself.