Error: The account owner has disabled access to Instagram Direct Messaging
The error "The account owner has disabled access to Instagram Direct Messaging" occurs when access for third-party apps to direct messages is disabled in the settings of a professional Instagram account.
The access may have been accidentally revoked by the account owner, or the authorization session/access token may have expired or been reset on Meta's side.
To fix this error:
- Open the Instagram app on your phone using the required account.
- Go to your profile and tap the menu (three lines) in the upper right corner.
- Select "Messages and story replies".
- Tap "Message controls" or "Message requests".
- Find the "Connected tools" section and toggle on "Allow access to messages".